City as a Service, Housing on London Waterways
This is a project aiming at tackling housing issues on London waterways.
My Roles
- Facilitated team co-creation sessions to prioritize key target users using persona mapping.
- Formulated hypotheses, key research questions, and methodologies to test solutions with consumers.
Time
Nov 2023 - May 2024
Team
Service designer, UX/UI Designer, Design researcher
Background
Approach
Hypotheses
Scenario Testing
Mapping out the power dynamic that varies from each scenario, and bringing the 4 ideas to stakeholders to test out service ideas.
Lo-fi Storyboarding
Delivery
Design Strategy
Outcome
Impact
Learning & Reflection
